The Experience Resorts Privacy Policy

Effective Date: September 10, 2024

This Privacy Policy applies to the websites and apps where it appears.

1. Introduction

This Privacy Policy describes how The Experience Resorts Silver Sands, Inc.
(“we,” “us,” or “our”) handles personal information that we collect through
our websites and apps. By interacting with our platforms, you agree to the
practices described in this policy.

2. Information We Collect & How We Collect It

We collect personal information when users:

• Interact with our websites or apps
• Create accounts
• Make bookings or reservations

Types of Information Collected:

• Names
• Email addresses
• Phone numbers

We do not collect payment details at this time. We also do not collect any
special categories of personal information, such as health information or
accessibility needs.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To process bookings and reservations
• To provide customer service and updates about your bookings
• To send marketing emails, including newsletters, with promotional offers
  and updates about our events and services

By sharing your contact information with us, you are automatically opted
into our marketing emails. You may opt out at any time by following the
instructions in the emails or contacting us directly. SMS messaging is used
only in the USA.

4. Data Sharing

We do not share personal data with third parties, except in cases where we
are required to do so by legal authorities.

5. Your Choices & Rights

You have the following rights regarding your personal data:

• Opt-out of marketing communications:
  You can opt out of marketing emails at any time by following the opt-out
  link in any promotional email or by contacting us directly.
• Access, correction, or deletion of your information:
  You can contact us to request access to, correction of, or deletion of
  your personal information.
• CCPA Compliance:
  If you are a California resident, you have additional rights under the
  California Consumer Privacy Act (CCPA), including the right to request a
  report detailing the personal information collected, shared, or sold about
  you, as well as the right to request deletion of your data.

6. Data Security

We take reasonable measures to protect your information, but please note
that no website or internet service is completely secure. If you believe
your personal data has been compromised, please contact us
immediately.

7. Data Retention

We retain personal data as long as it is necessary for the purposes
outlined in this policy, including legal or regulatory requirements.

8. Children’s Privacy

Our websites and apps are intended for use by adults and we do not
knowingly collect personal information from children under the age of 16. If
you believe a child has provided us with personal data, please contact us
and we will delete the information.

9. Updates to This Policy

From time to time, we may update this Privacy Policy to reflect changes in
our practices or legal requirements. We will post any updates on this page,
so please review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your
information, please contact us:

The Experience Resorts Silver Sands, Inc.
5575 South Semoran
Orlando, FL 32822 USA
Email: [email protected]